在销售中,人们相信“越多越好”。简单计算一下,如果线索数量翻倍,销售额就会翻倍。理论上,是的。当然,这样做需要对资源进行很大的优化,你必须更聪明地工作,而不仅仅是更努力才能创造越来越多的价值。
事实上,多达 71% 的销售线索被浪费了(根据销售专家 Ken Krouge 在福布斯帖子中的说法)主要是由于响应速度不够快。据统计,仅联系了 27% 的潜在客户。同时,拥有良好资源组合(认知、人员和技术)的公司,这一比例可高达 92%。
尝试在 1 小时内联系潜在客户的公司确定其质量(真正的潜在客户水平)的速度比尝试在 1 小时后联系客户的公司快 7 倍;是等待 24 小时左右的公司的 60 倍。
因此,很明显,您不需要拥有更多线索,您需要做的是将精力集中在与现有线索的互动上。要提高转化率,您需要尽快主动响应潜在客户。
误区二:你的成功率就是你的成功率
关闭的潜在客户百分比可能仅反映您在某个时间点的成功。但为了 拉脱维亚 WhatsApp 号码列表 保持这种“成功”,您需要确定带来最高关闭率的来源,并将您的资源集中在这些来源上。
显然,来自不同渠道的客户对您的产品/服务会有不同的反应。例如,对于B2B业务,Sales Benchmarks报告,客户和员工是潜在客户推荐的最佳群体,成交率为3.63%;而来自社交网络的线索为 1.47%,来自付费搜索的线索不到 1%。
因此,为了有效地销售,您应该花时间跟踪最成功和最合格的潜在客户的来源,了解您与每个客户建立联系和完成交易所花费的时间。像这样更有针对性的销售渠道方法可以让您更有策略地分配时间和精力。
然后他解释说,“为了有效的销售,必须跟踪最好和最成功的销售线索的来源。了解您与潜在客户建立联系并最终完成交易所需的时间。跟踪来自每个来源的努力、成功和失败。” 这种更有针对性的渠道组织和优化方法可以让您更有策略地分配您的时间和精力。
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